Justice at the click of a mouse by 2017
A new report advocates online dispute resolution. But can we really trust justice to the internet?
Each year on eBay, around 60 million disagreements among traders are resolved through the use of online dispute resolution (ODR). First, disputing parties are encouraged to resolve the matter by online negotiation. If the dispute cannot be resolved by compromise, eBay then offers a resolution service in which, after the parties enter a discussion area to present their argument, a member of eBay's staff determines a binding outcome. This entire process is conducted across the internet.
To read more, go to Spear's Wealth Management Magazine.
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